Sighub is officially approved by HubSpotWhat this means
Sighub finds the HubSpot customers that need attention and makes sure the right follow-up happens, before missed conversations become lost revenue.
The warning signs are already in HubSpot: renewal timing, customer activity, ownership gaps, open issues. Sighub turns them into clear action so the right conversation actually happens.
Which customer needs attention. Why it matters. What revenue is at stake. What needs to happen next.
// The pain
The account had a renewal coming up. Nothing screamed urgent in HubSpot. Then the contract ended, the customer did not renew, and leadership asked what happened.
Looking back, the warning signs were already there. The conversation that would have saved it just did not happen in time.
The signals were all sitting in HubSpot. No single trigger looked bad on its own. Reports get pulled weekly. Workflows fire on one condition at a time. The account that needed attention this week gets buried under the one that screamed loudest.
What was missing was something that reads the full picture and makes sure the right customer conversation actually happens, before the revenue is already gone.
// Sighub's role
Sighub is a Revenue Action Layer for HubSpot. Unlike customer health platforms, dashboards or generic workflow tools, Sighub focuses on one job: turning customer warning signs already in HubSpot into timely follow-up, before missed conversations become lost revenue.
It tells your team which customer needs attention, why it matters, what revenue is at stake, and what needs to happen next. If the conversation lands and the account is back on track, the follow-up clears itself.
// In action
Workflows are good when the answer is simple. But renewal risk is rarely simple. A customer can look risky today and safe tomorrow. Sighub follows the full situation per account, so the queue in HubSpot stays trustworthy.
Sighub reads renewal dates, deals, meetings, calls, emails, tickets, owner activity, and data confidence. Together, not one at a time.
Risk can rise, fall, or clear. A meeting can lower urgency. A closed renewal deal can remove the risk. Sighub checks what is missing and what is already under control.
When action is needed, Sighub creates one task on the company record, with the reason attached. When the risk is gone, Sighub closes the task by itself.
// Why the queue stays trustworthy
Every customer is re-read every day. A follow-up only lands when the reason to have a conversation is clear, and it clears the moment the situation is back on track. That is what keeps the queue in HubSpot worth reading every morning.
Renewal coming up. No meeting planned. The customer stopped replying. Open tickets. No confirmed renewal deal. Missing owner. Together, these tell you a conversation needs to happen, well before the contract ends.
A renewal in 12 days may look urgent. But if a meeting is on the calendar and the renewal deal is moving, the urgency is lower. Sighub re-reads the full account every day and reflects what is actually happening, not yesterday's snapshot.
Sighub does not stack reminders. If the same customer still needs the same conversation, there is still one follow-up on the company record. No queue full of noise.
When the owner completes the follow-up, Sighub steps back before surfacing the same customer again. If a person is already on it, Sighub does not get in the way.
If the HubSpot data is too thin to be sure, Sighub holds the current picture instead of creating a follow-up from weak signals. Noise is worse than waiting.
Example follow-up: contract ends in 14 days. No meeting scheduled. 3 open tickets. No confirmed renewal deal. Your team does not guess what the conversation is about, they walk in already knowing.
Every change is explainable. Nothing fires on a guess.
All three are useful. None of them tell you which customer needs a conversation this week. Workflows fire on one trigger. Reports wait to be pulled. Health scores give a number, not a next step on the account that is about to slip.
See how Sighub compares to HubSpot workflows →
See the problem
Create the right follow-up task. Assign. Act.
Auto-removed when the risk is no longer relevant.
Solve the problem
| Sighub | HubSpot Workflows | Gainsight | ChurnZero | |
|---|---|---|---|---|
| Risk model | Multi-signal, weighted, deterministic | Single trigger, single branch | Health score | Health score |
| Mitigating signals | Lowers severity when meeting, reply or open deal exists | Not modeled | Not modeled per account | Not modeled per account |
| State over time | Risk rises, falls, and clears, tracked per account | Stateless per fire | Score updates | Score updates |
| Confidence | Will not act on weak or missing data | Acts on the trigger | Score-based | Score-based |
| Where the work lands | One owned task on the company record in HubSpot | Inside HubSpot | Separate app | Separate app |
| When risk clears | Task closes automatically | Stays open until someone closes it | Score updates only | Score updates only |
Risk model
Sighub
Multi-signal, weighted, deterministic
Others
Single trigger, single branch
Mitigating signals
Sighub
Lowers severity when meeting, reply or open deal exists
Others
Not modeled
State over time
Sighub
Risk rises, falls, and clears, tracked per account
Others
Stateless per fire
Confidence
Sighub
Will not act on weak or missing data
Others
Acts on the trigger
Where the work lands
Sighub
One owned task on the company record in HubSpot
Others
Inside HubSpot
When risk clears
Sighub
Task closes automatically
Others
Stays open until someone closes it
// Live preview · Inside HubSpot
Best for accounts close to renewal where no meeting is booked yet.
Best for accounts that look active in the CRM, but have no recent customer reply.
Every alert becomes work the team can actually pick up.
Healthy accounts stay out of the way, so the team can focus on what needs attention.
// Who it is for
Customer Success
Dozens of accounts every week. Sighub surfaces the one customer that needs a real conversation today, and the reason it surfaced.
Account Management
One customer, one owner, one follow-up on the company record. With the revenue and the reason attached.
RevOps
Stop relying on weekly reports and brittle workflow logic. The same checks run on every customer, every day, and the right account ends up on the right desk.
Founders
Know which customers need a conversation now, not in the post-mortem after the contract ended.
// The result
No new tool to open. No report to pull. The customers who actually need a conversation this week are already at the top of your task queue in HubSpot, with the reason filled in.
Without Sighub
With Sighub
The CSM opens HubSpot at 9:02 and already knows which customer to call first.
// Trust
Sighub reads what it needs, decides which customer needs attention, and writes one follow-up on the company record. Remove it and HubSpot is exactly as you left it.
Sighub does not mirror your CRM or build a parallel database. Your customers, conversations and deals stay in HubSpot, where the rest of your company already works.
Sighub reads the HubSpot fields it needs to decide which customer needs attention, and writes one follow-up on the company record. It does not touch your deals, contact properties, or pipeline structure.
No passwords. Standard HubSpot OAuth with the smallest set of scopes Sighub needs. All traffic is encrypted in transit and at rest.
No credit card. No contract. No sales call. Remove the app from HubSpot settings and the access is gone.
// Why this exists
I spent years working inside high-volume support and customer operations across fast-growth environments.
I led support teams during rapid growth, worked through high-pressure operational situations, and spent years turning recurring customer friction into structured action across support, product and operations.
One pattern kept repeating: the warning signs were already in the CRM, but the conversation that would have saved the customer did not happen in time. Leadership only heard about it after the account was already gone.
I built Sighub so HubSpot teams stop finding out too late.
// Get started
Connect Sighub to HubSpot and the first follow-up lands on the right owner inside a day. No new dashboard to babysit.