For RevOps & CS Ops teams running HubSpot
A quiet account can hide an important renewal follow-up. Renewal Radar brings recent activity into a supporting Activity Check on the HubSpot company record, alongside the renewal timing it finds across your CRM. Silence is context, not proof of churn, and it never creates a standalone engagement task.
// The problem
HubSpot logs what happens: emails sent, meetings booked and calls made. The absence of activity can be harder to interpret across contacts and company records, especially when renewal timing is stored elsewhere.
RevOps teams often create views, properties and digest reports to review quiet accounts. Those tools can help, but activity gaps still need to be read in the context of a trustworthy renewal date and the account's lifecycle.
Renewal Radar keeps that distinction clear. Engagement Risk appears only as a supporting Activity Check. An automatic task requires trustworthy canonical renewal timing, actionable Renewal Risk and the required eligibility and lifecycle controls.
// Real scenarios
Last inbound reply 47 days ago · last meeting 62 days ago
A mid-market account that used to have monthly syncs has gone quiet. Owner is buried in a Q4 expansion push and hasn't checked in. HubSpot shows the account as 'Customer' with no flags, no warnings.
Renewal Radar shows the activity gap as supporting context on the company card. It does not create a standalone engagement task or infer that the customer will churn.
No inbound reply in 60 days · no future meeting · no renewal in window
Account isn't up for renewal for another 8 months, so it doesn't show in any renewal report. But interactions have collapsed: what used to be 4 touchpoints a month is now zero.
Sighub surfaces the activity gap on the company card as an Activity Check. Without trustworthy renewal timing and actionable Renewal Risk, it remains context and does not become an automatic task.
A reply arrives while renewal risk is still open
A customer replies to a check-in, but the renewal record still lacks complete evidence that the actionable renewal risk has cleared.
Renewal Radar keeps the task open until complete authoritative evidence shows that the actionable renewal risk has cleared. A reply or meeting on its own is not treated as automatic resolution.
// How it works in this use case
Renewal Radar asks for read access to companies, contacts, deals, owners and email/meeting/ticket activity metadata (plus optional line items, quotes, subscriptions and custom objects). The only thing it writes is its own follow-up task. Two-minute setup. EU portals supported.
Drop the Renewal Radar card onto your default company record layout in HubSpot settings. The card shows the latest completed scan result and its supporting evidence; Sighub is not real-time.
A background scheduler checks hourly and runs a full portal scan when the last completed scan is at least 23 hours old. It reads engagement metadata: last contacted, last meeting, inbound reply count over rolling windows. No email content is read or stored. Sighub is not real-time.
Engagement metadata is evaluated as supporting context. An activity gap does not prove or predict churn, and Engagement Risk never creates a standalone task.
An automatic HubSpot task requires trustworthy canonical renewal timing, actionable Renewal Risk and the required eligibility and lifecycle controls. Supporting activity evidence can then explain why follow-up matters.
A task resolves only when complete authoritative evidence shows that the actionable renewal risk has cleared. A reply or booked meeting alone does not guarantee resolution.
// What you get
The portal is re-scanned on a recurring schedule, approximately daily, with manual rescan available.
When renewal timing is trustworthy and Renewal Risk is actionable, an eligible account can receive a task in the owner's normal HubSpot workflow.
Review quiet accounts alongside renewal timing without treating silence as proof or prediction of churn.
Automatic tasks follow renewal eligibility controls and resolve only after authoritative evidence clears the actionable risk.
Eligible renewal tasks include supporting evidence, so the owner can see the timing and activity context behind the action.
Renewal Radar reads metadata only, no email content, no message bodies, no ticket text. GDPR-compliant by design.
Install Renewal Radar via OAuth and review renewal timing with supporting activity context. Activate monitoring on the Team plan to turn eligible, actionable renewal risks into HubSpot tasks.
Free exposure scan · Uninstall anytime
// Continue reading
How Renewal Radar turns trustworthy renewal timing and actionable renewal risk into qualified follow-up.
ReadSetup, automatic renewal-source discovery, Activity Check context and task eligibility rules.
ReadWhich HubSpot data points tend to appear before an account goes quiet.
ReadFor HubSpot users, RevOps teams and Solutions Partners
CLE Index by Sighub is a free 12, 24 and 36 month customer revenue retention forecast. It makes the no-change path visible before any CRM connection. Renewal Radar then finds the actual HubSpot renewals behind the curve.
Customer revenue forecast · churn curve · GRR path · earlier renewal action · HubSpot renewal risk