Sighub is officially approved by HubSpotWhat this means
For RevOps & CS Ops teams running HubSpot
Most churn doesn't start with a cancellation email. It starts with a customer that stopped replying 8 weeks ago. HubSpot won't tell you. Sighub flags every account that's gone cold, assigns a task to the owner, and tracks recovery.
// The problem
HubSpot is brilliant at logging what happens: emails sent, meetings booked, calls made. It's terrible at surfacing what stopped happening. There's no native view for 'accounts that haven't replied in 45 days' or 'customers with zero meetings this quarter that had monthly check-ins last quarter.'
RevOps teams build workaround views in HubSpot. 'Last Contacted > 30 days' lists, custom properties, weekly digest reports. They get ignored. By the time a CSM scrolls through the 'cold accounts' tab on Friday afternoon, the relationship is already gone.
Cold accounts need an action, not a report. Sighub doesn't add another list to HubSpot. It creates a task on the company record the moment an account crosses the engagement threshold, assigned to the owner, with the evidence attached.
// Real scenarios
Last inbound reply 47 days ago · last meeting 62 days ago
A mid-market account that used to have monthly syncs has gone quiet. Owner is buried in a Q4 expansion push and hasn't checked in. HubSpot shows the account as 'Customer' with no flags, no warnings.
Sighub creates an engagement risk task: 'Re-engage [Company]: no reply 47d, no meeting 62d.' The CRM card on the company record shows the timeline so the CSM has context before the call.
Engagement dropped 70% vs. previous 90 days · no renewal in window
Account isn't up for renewal for another 8 months, so it doesn't show in any renewal report. But interactions have collapsed: what used to be 4 touchpoints a month is now zero.
Sighub flags a long-lead engagement risk and creates a low-priority task. Catches the drift early enough to recover the relationship before it becomes a renewal problem.
Reply received after 45 days of silence
Customer finally replied to the CSM's check-in email. The risk is technically resolved, but the open task in HubSpot is still 'Re-engage cold account.'
Sighub auto-closes the task once the inbound reply hits HubSpot. The CRM card flips to healthy and the task disappears from the owner's queue. No manual cleanup.
// How it works in this use case
Sighub asks for read access to companies, contacts, deals, engagements, and tasks. Two-minute setup. EU portals supported.
Drop the Sighub card onto your default company record layout in HubSpot settings. Every company record now shows live risk status.
A background scheduler runs every 60 minutes per company and triggers a full portal scan at least every 24 hours. It reads engagement metadata: last contacted, last meeting, inbound reply count over rolling 90-day windows. No email content is read or stored.
Default thresholds: no inbound reply in 30+ days OR no meeting in 60+ days OR engagement dropped 50%+ vs. previous quarter. Deterministic, no AI guessing.
When an account crosses the threshold, Sighub creates a HubSpot task assigned to the company owner. The task includes specific evidence: 'No reply 47d · No meeting 62d.'
When the owner books a meeting or the customer replies, Sighub closes the task and flips the card back to healthy. No manual cleanup, no orphaned to-dos.
// What you get
Every customer account re-scanned hourly, with a full portal scan at least every 24 hours. No weekly batch, no manual refresh.
Cold accounts create a task in HubSpot, assigned, dated, and visible in the owner's normal workflow.
Catch silent churn 6–12 months before renewal, when there's still time to recover the relationship.
No more weekly 'cold accounts' digest email that nobody reads. The system creates and closes tasks for you.
Every task includes the exact engagement signals that triggered it. CSMs walk into the call with context.
Sighub reads metadata only, no email content, no message bodies, no ticket text. GDPR-compliant by design.
Install Sighub via OAuth. The first engagement scan runs within an hour and you'll see the first tasks on the same day.
Limited early access · 16 install slots available
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